Speaking to Computer Weekly at ServiceNow Knowledge 2026, Vishal Talwar, FedEx’s executive vice-president and CDIO, lays out the company’s mission to scale artificial intelligence (AI) responsibly.

Red Hat is expanding Ansible with an Automation Orchestrator for AI-driven IT automation and introducing version 2.7.

ServiceNow, an American software company, has expanded the integration between its AI Control Tower and Microsoft Agent 365.

Company leaders warned that legacy approaches to cybersecurity will prove futile as AI agents reshape access control, ...

Sales and revenue combine as a key ROI-focused domain for enterprise AI agents. CIOs are locking in to how they aid workflows ...

Enterprise modernization is breaking before execution begins — in the gap between understanding and action — according to new research from Sweep. The report found that the vast majority of the work ...

The ServiceNow job market in 2026 is booming, yet many students feel stuck by the 'experience required' tag. The good news? A wave of new inventory management implementations and updated certification ...

Eudia, the multi-faceted legal AI business focused on inhouse teams, has bundled together a range of its capabilities into a ...

NiCE's Q1 results, a candid earnings call and a ServiceNow launch paint a detailed picture of where agentic AI in CX is ...

Among its advantages, agentic AI can learn from its work and adjust itself to improve performance.

Recorded live at Knowledge 2026 in Las Vegas, Robert Dutt sits down with Cristin Gooderham of ServiceNow Canada to unpack what a week of big agentic AI announcements actually means for Canadian ...

Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner ...