Toyota had been tied for first in the annual survey last year but fell behind Subaru. Lexus took the top luxury spot.

Overall driver satisfaction is down this year, according to the American Customer Satisfaction Index (ACSI) Automobile Study ...

Subaru took the top spot, Toyota fell and a couple of U.S. brands moved up in the latest American Customer Satisfaction Index results focused on the automotive industry.

Customer satisfaction in the U.S. declines 0.1% to 76.9 (on a scale of 0 to 100) in Q2 2025, according to the American ...

Buick has shown am uptick in customer satisfaction amid a broader decline in satisfaction across the U.S. auto industry, and ...

The latest American Customer Satisfaction Index is out, and it's got some juicy information, including Japanese cars ...

The US has plenty of casual dining restaurant chains, but some are falling from favor. In 2025, customers have found these ...

The chicken chain actually beat out all QSRs with a customer satisfaction score of 83, despite experiencing the "slowest ...

Subaru leads mass-market brands with record driver satisfaction score of 85, topping Toyota and Mazda. Lexus surges 6% to ...

Subaru leans into a reputation for safety and dependability and has enjoyed strong sales growth in recent years.

While the dip in Q2 is minor, the trend of declining satisfaction is significant — and concerning, ACSI’s Forrest Morgeson ...