In April, the FTC closed a public comment period asking businesses and consumers alike how the agency should update its ...

The Federal Trade Commission (FTC) is increasingly directing both its enforcement and rulemaking efforts toward auto-renewal programs, with a particular focus on burdensome or opaque cancellation ...

The new rule change will require sellers to make it just as easy for consumers to cancel a subscription as it was for them to sign up in the first place. Federal regulators have just finalized a new ...

Within days of taking office this year, New York City Mayor Mamdani signed an executive order entitled Fighting Subscription Tricks and Traps, which directed the City’s Department of Consumer and ...

The Biden-era rule, finalized in 2024, was dubbed “click to cancel” because it included a requirement that consumers be able to cancel a subscription using the same method with which they signed up ...

We have all been there: signing up for a free trial for an app, food delivery service or streaming platform. But when it comes time to cancel, it can feel almost impossible. Consumer studies show that ...