In addition to monetary relief, the Settlement Order imposes injunctive terms that will shape Amazon’s operations for the next decade. Among them, Amazon must include a clearly labeled “decline” ...

The FTC just announced a $7.5 million settlement with an educational technology company over its unlawful cancellation practices, sending a warning to all businesses that offer subscription-based ...

"Click-to-Cancel" was meant to make canceling a subscription as easy as signing up for it. But a court ruled the FTC didn't follow the rules when making the rule.

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Amazon settled with the FTC for $2.5 billion over deceptive ...

Recent lawsuits and settlements with the Federal Trade Commission (FTC) have prompted new compliance requirements for brands that offer auto-renewing products and services. Even though the FTC's ...

Amazon has agreed to pay what the Federal Trade Commission (FTC) has called a "historic" $2.5 billion settlement after it was accused of manipulating customers into getting and keeping Prime ...

Amazon has reached a settlement of $2.5 billion with the Federal Trade Commission following allegations that it manipulated customers into signing up for and maintaining Prime subscriptions. The FTC ...

As part of the settlement, Amazon will pay $1.5 billion in refunds to customers, who could receive $51 each from the payout.

Consumer advocates say thousands of customer complaints show the company's automatic subscription model needs to be reined in ...

The Federal Trade Commission accused Amazon of using "deceptive" tactics to sign customers up for Prime subscriptions that were difficult to cancel.