Healthcare contact centers can improve efficiency and integration with a user-friendly, cloud communication platform that ...

As hybrid work in healthcare evolves, artificial intelligence-powered collaboration tools are helping clinicians communicate ...

A tiered approach to security and IT incidents can optimize IT operations and data insights while improving uptime at ...

Healthcare organizations should evaluate how their collaboration tools are affecting employee productivity and customer ...

Novid Parsi is a freelance writer based in St. Louis who covers a wide range of fields, including healthcare and technology. While organizations overall have become increasingly comfortable moving to ...