U.S. Independent Agent Satisfaction Study from J.D. Power indicates insurers are improving quoting platforms, increasing ...

AI-based customer service technology company provides insurers with more sophisticated assessment of claimants needs and how ...

As carriers get more experience with implementing new AI technology, they are becoming proactive about meeting regulation and ...

Digital transformation has become a critical driver of operational excellence across various industries and the insurance ...

Federal Reserve Gov. Lisa Cook called for weighing the costs and benefits of artificial intelligence, and flagged bias and ...

Unlike previous generations, these digital natives expect seamless, personalized experiences that integrate effortlessly into ...

A new study finds that today's middle Americans are facing a life insurance coverage gap due to a lack of information.

Staying compliant with NAIC requirements can feel like a race against time, since guidance updates come on a quarterly ...

Data from Neptune Flood reveals the lack of coverage from homeowners and business owners facing the storm's deadly ...

The increase in severe weather risks like hurricanes and tornadoes, can knock out power to millions of residents when power ...

Password requirements are often needlessly complex, according to the standards-setting body, which has proposed rules for ...

Core components of an effective benefits package include meaningful health and wellness programs, work-life balance ...