While customers feel more pressure to tip across industries, they still tip a relatively stable 18% at restaurants.

What does customer experience mean at a restaurant? Customer experience (CX) in restaurants encompasses every aspect of the ...

The transaction, which is expected to close early next year, will allow the sandwich chain to accelerate its growth and ...

While flexibility is important, many brands plan coffee LTOs more than a year in advance, meaning next year’s holiday drinks ...

Comparable sales headwinds haven’t slowed Jack in the Box’s growth, with the brand opening more stores than it closed for the ...

The fast casual chain is also on track to open a record-number of restaurants this year in the range of 285 to 315 units.

Additions include an AI tool that answers operators’ questions and a group of features meant to help manage and process ...

In his first months as the chain’s VP of innovation and growth, Anthony Amoroso helped create new menu items like Rigatoni al ...

In its largest deal since the concept was introduced in September, Griddle & Go will open in New Jersey in October 2025.

Cook, a former UPS financial exec, joins the company as it closes some weak stores but sees overall sales strength relative ...

Kieran Donahue will oversee various aspects of the commercial division, including marketing, branding and consumer insights ...

The multi-brand platform has been on an acquisition spree in 2024, buying Sigri Indian BBQ and Untamed Brands, among others.