A previous plan to deploy the controversial health records system to more VA hospitals in mid-2026 was short-sighted and slow, the new VA secretary said.

A nationwide outage impacted the Spokane VA Hospital health records systems prompting an investigation into the cause.

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In 2018, the VA signed a $10 billion contract with Cerner Corp. for a new electronic health record system, which has caused problems for veterans and staff since launching in Spokane in October 2020.