Today, voice AI startup Vapi announced a $50 million funding round to make all calls extraordinary. When a customer calls a ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

The miner plans to refinance short-term debt and scale its US infrastructure as the broader industry pivots toward AI and high-performance computing. Core Scientific is seeking to raise $3.3 billion ...

The United States has more than 3,000 operational data centers, and that number is expected to grow substantially in the years ahead. More than 1,500 new data centers are in various stages of ...

Google and lenders move to finance a $5 billion Texas data center for Anthropic as demand for AI infrastructure accelerates. Google is preparing to support a multibillion-dollar data center project in ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

The Federal Communications Commission is preparing to vote this month on a proposal that would put offshore call center practices squarely in the regulatory spotlight, with potentially significant ...

Washington - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call centers and requiring foreign-based customer service workers to ...

FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by encouraging onshoring and strengthening accountability for certain U.S ...