Marriott International launched a mobile check-in app for its smartphone-toting Marriott Rewards subscribers. The free app lets users process their check-in the afternoon before their arrival, then ...

What Marriott is doing on the mobile check-in front will become industry standard over the next few years. In addition, the front desk as a required stop during the check-in process is on the way to ...

Want to e-chat with your hotel before you arrive? Marriott Hotels launched a new option on its mobile app Wednesday to help you do just that. Marriott and other hotels already allow you to check in ...

The world’s biggest hotel chain, Marriott International, teamed up with China’s Alibaba Group to make check-ins easier and faster with the help of facial recognition technology. Rather than relying on ...

One Marriott front desk employee is giving customers a look behind the curtain by showing how the computer system that facilitates the making and changing of reservations and check in works. In a ...