Fisher & Paykel is using AI bots to triage customer needs, directing them to appropriate resources and self-service options ...

Why You Need Shopify Customer Service Apps For A Great Customer Experience Today consumers have strong expectations for great ...

Sacramento-based Zennify, a tech consulting firm for financial services companies, has acquired Terazo, a digital engineering ...

Salesforce's Alice Steinglass explains how Agentforce for Developers can help an enterprise craft and deploy AI agents that will help businesses automate work.

Survey findings underscore the critical role of unified processes, more training, and continuous improvement in achieving ...

Polen Capital, an investment management company, released its “Polen Focus Growth Strategy” third quarter 2024 investor ...

Investing.com - Cloud software providers are expected to see a recovery in customer spending as a resilient economic ...

Bill Ackman of Pershing Square Capital Management and Andreas Halvorsen of Viking Global Investors are two billionaires worth ...

Cramer took to X to express his admiration for Salesforce's Agentforce, calling it "pretty revolutionary." He also noted that ...

With Salesforce's growing focus on AI ... Turn Your Agents into AI-Powered Multilingual Pros No internal translator? No problem. Provide customer service in 150+ languages with your existing team.

Salesforce's vice president of business development shares how the company is providing automation solutions on platforms ...