Healthcare contact centers can improve efficiency and integration with a user-friendly, cloud communication platform that ...

As hybrid work in healthcare evolves, artificial intelligence-powered collaboration tools are helping clinicians communicate ...

A tiered approach to security and IT incidents can optimize IT operations and data insights while improving uptime at ...

Healthcare organizations should evaluate how their collaboration tools are affecting employee productivity and customer ...

Wi-Fi 7 represents the latest advancement in wireless technology, but for many healthcare organizations, the decision to ...

Data Privacy relies on proactive privacy-by-design principles built into workflows to stay on top of compliance as ...

Smart glasses paired with artificial intelligence can emerge as a new tool to improve safety and precision in healthcare.

With the growth of agentic artificial intelligence, hospital contact centers should no longer be an area of confusing ...

Joel Snyder, Ph.D., is a senior IT consultant with 30 years of practice. An internationally recognized expert in the areas of security, messaging and networks, Dr. Snyder is a popular speaker and ...