Queen Mary University of London

IT Service Desk

The IT Service Desk provides front-line user support services for students and staff. The IT Service Desk can help and advise on a wide range of computing issues at QMUL, we typically deal with: ...
Queen Mary University of London

Queen Mary University of London IT Services

IT Services (ITS) at Queen Mary University of London are here to support you whenever you need assistance. We are dedicated to providing you with a high-quality user experience. IT Services are just a ...
Queen Mary University of London

Microsoft Office 365 ProPlus on Windows and Apple Mac

Microsoft Office 365 ProPlus is now available for free to download and install for students and staff. This software can be installed on up to 5 personal devices. Each subscription license allows you ...
Queen Mary University of London

Create an inbox rule on Outlook/Office 365

2. Click on File > Info > Manage Rules & Alerts. 3. When the Rules and Alerts dialog box is displayed, click the New Rule button. Note: The example shown below is setting a rule for unwanted emails. 5 ...
Queen Mary University of London

Students Welcome Guide

While at Queen Mary you’ll use a number of IT services and applications and we’ve outlined the main ones in this booklet. Please familiarise yourself with the rules in place to protect yourself and ...
Queen Mary University of London

How to access services

OneDrive is a Microsoft cloud service (part of Office 365) which provides storage for your individual files and is accessible on and off campus. Copying your files will mean you are able to access ...
Queen Mary University of London

Set up Thunderbird with Office 365

4. Type in your full name and your QMUL username (in the format of abc123@qmul.ac.uk). Important: do not type in your password on the login screen seen below. Click Continue. Thunderbird will ...
Queen Mary University of London

Open and add a shared mailbox in Office 365

1. Sign into your account on Outlook Web App (OWA). 2. Click on the profile picture in the top right-hand corner and select Open another mailbox.... 3. When the Open another mailbox window appears ...
Queen Mary University of London

Deal with malicious email

Cyberattacks are proliferating and evolving at a rapid rate, posing a serious challenge to Queen Mary. Criminals are increasingly targeting work email in order to trick anyone into transferring money, ...
Queen Mary University of London

High Performance Computing (HPC)

This service is offered to the QM research community with requirements for large amounts of computing power. HPC has the capacity to handle and analyse massive amounts of data at high speed. Several ...
Queen Mary University of London

High Performance Computing (HPC)

High-Performance Computing (HPC) provides researchers with the ability to expand their data processing, simulation and computation across hundreds of cores. This has led to widespread use across many ...