What Are The KPI For Customer Service? - BusinessGuide360.com
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What Are The KPI For Customer Service? - BusinessGuide360.com
What Are The KPI For Customer Service? In this informative video, we discuss the essential KPIs for evaluating customer service performance. Tracking these indicators is key to understanding how well your team meets customer needs. We cover several important metrics, including Customer Satisfaction Score (CSAT) and Customer Effort Score (CES ...
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